In 2024, we achieved remarkable results supporting our physicians and are excited to share these successes with you!
Through our dedicated efforts in revenue optimization and practice management, we’ve helped physicians thrive and grow their practices. It was an incredible year with many highlights:
Access Bonus Payments
Access bonus season is an important time for FHO physicians to ensure that they are decreasing the gap of outside use among their patients and maximizing their bonus. In the last year, we were able to facilitate the calculation and distribution of $11,000,000 in access bonus payments to FHO groups, helping physicians optimize their compensation while promoting continuity of care.

Total Revenue Reclaimed from Billing Errors
Through our Billing Care service, 2024 saw us reclaim $9,000,000 in revenue from billing errors alone. Billing Care automates billing submissions and error correction – right in your EMR.

EH2 Error Correction
In 2024, we corrected 257,000 health card version code errors (EH2), representing revenue physicians could have been at risk of losing. EH2s are the most common errors physicians encounter, so it’s important that your clinic is keeping up to date with patient records to avoid loss of payment.

Diabetes Management
We’ve also helped physicians bill their diabetic incentive codes (Q040), which are commonly missed across practices. Part of diabetes management is ensuring you bill the correct codes and maximize your premiums. Forgetting to bill the Q040 diabetic incentive code results in a loss of revenue for many doctors, so it is important that you keep track of the patient recalls and make sure you bill Q040 with the 3rd diabetic visit (K030).

Roster Management
Keeping track of which patients are actively rostered is a challenge many clinics face. With our comprehensive roster management service, Patient Care, we successfully enrolled 21,000 active patients who were previously not rostered. This ensures your clinic receives fair compensation for the care provided to these patients.

Locum Registration
Any physician taking a leave of absence will need their locum registered with the Ministry of Health. Through our FHO management services, we take care of all paperwork associated with that task and were able to register 183 locums with the Ministry last year!

After-Hours Scheduling
After-hours schedules are time-consuming to create and can be complex to manage when accommodating every physician’s schedule. With our FHO group management services, we were able to create 128 after-hours schedules for physicians and their groups.

FHO Transition
Transitioning to a Family Health Organization (FHO) marks an exciting milestone in your practice, but it can be a burdensome process that requires significant paperwork from the Ministry. We specialize in handling this process for physicians, and in 2024, we helped 55 FHO physicians register with the Ministry of Health.

FHO Group Formation
Lastly, in 2024, we are proud to have successfully established 12 FHO groups in Ontario. Considering the complexity of forming FHOs, from recruiting members to managing the extensive paperwork and required communication with the Ministry of Health, we are very proud of this accomplishment!

We are committed to making life easier for doctors so they can dedicate more time and energy to their patients. By taking on essential tasks like roster and diabetes management, error correction, or supporting you through transitions, DoctorCare is here to guide you every step of the way.
Interested in exploring how DoctorCare can help maximize your revenue and improve your practice? Contact us today!