We at DoctorCare are constantly trying to address everyday issues for our clients. We understand that highly trained staff can lead to a more efficient practice. This is the reason why we have developed our Primary Care Staff Training Program, to ensure your staff is using the best possible tactics for all administrative & operational processes for your office. The most common issues faced by the staff are billing and error reconciliation. DoctorCare trains medical staff at practices on the most important topics in primary care, such as MOH billing, MOH reports, workflow opportunities, EMR capabilities, error reconciliation and more.
With our training program, we facilitate training sessions with the clinic managers and administrative staff to evaluate where your staff has opportunities to improve, what priority areas need to be systematized and how new training of systems and workflows will impact desired behaviors. These sessions will enable staff’s attitudes and interactions to align with your operational process approach, as well as serve as an outlet for cross-pollination of ideas and sharing of best practices. We can tailor the time commitment, the number of training sessions & content areas to suit your practice’s needs.
During each training session, the team will work through the modules together and spend time applying key learnings from the module to their actual day-to-day work. After the sessions, we will synthesize the key learnings and recommend key considerations moving forward on the correct systems and professional development plans for growth. At the completion of the training, each participant will take a practical exam to demonstrate their new skills and knowledge.
About the Canada-Ontario Job Grant (COJG):
The Canada-Ontario Job Grant provides direct financial support to individual employers or employer consortia who wish to purchase training for their employees. It is available to small, medium and large businesses with a plan to deliver short-term training to existing and new employees. The government covers 83% of costs per existing employee and 100% for new employees. Employers can receive up to $10,000 in government support per person for training costs. If you’re an employer with a particular skills demand, the Canada-Ontario Job Grant might be right for you.
If you are interested in DoctorCare’s medical staff training program, we will be more than happy to help you apply for the Canada-Ontario Job Grant. Call us at 416.231.3183 or email us at firstname.lastname@example.org to see if you are a successful applicant.